This course provides learners with foundational knowledge and practical techniques for asking effective questions in the workplace. Designed for new graduates, workers, and employees, it focuses on helping individuals become more thoughtful, curious, and strategic in their communication. 

The ability to ask the right questions is crucial in problem-solving, decision-making, learning, and building professional relationships. Whether in meetings, interviews, or day-to-day conversations, effective questioning can clarify objectives, uncover insights, and demonstrate active engagement. Without this skill, communication often lacks depth, direction, and mutual understanding. 

During this lesson, you will learn:

• Understand why questioning is a key part of effective communication 
• Explore common types of questions such as open, closed, probing, and reflective questions 
• Learn how to use questions to guide conversations, gather information, and build rapport 
• Practice applying questioning techniques in various workplace situations like meetings, feedback sessions, or customer interactions 

After learning this course, you will be able to: 

• Recognize the role of questions in communication and learning 
• Identify and apply different types of questions in professional conversations 
• Use questioning to encourage dialogue, critical thinking, and trust 
• Avoid leading or ineffective questions that block understanding 
• Apply questioning strategies to become a better listener and communicator 

Version available: Vietnamese