Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Customer Service Skills – Course Objectives Customer Service Skills – Part 1: Who We Are? What We Do? Customer Service Skills – Part 2: Establishing Your Attitude Customer Service Skills – Part 3: Identifying And Addressing Their Needs Customer Service Skills – Part 4: Generating Return Business Customer Service Skills – Part 5: In-person Customer Service Customer Service Skills – Part 6: Giving Customer Service Over The Phone Customer Service Skills – Part 7: Providing Electronic Customer Service Customer Service Skills – Part 8: Recovering Difficult Customers Customer Service Skills – Part 9: Understanding When To Escalate Customer Service Skills – QUIZ
