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The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office etiquette in particular applies to coworker interaction, excluding interactions with external contacts such as customers and suppliers ( Business etiquette can vary significantly in different countries, which is invariably related to their culture.  

This course presents the basic etiquettes: networking, handshake, dress code, appearance, the workplace versus social situations, business meetings, proper introductions, email, telephone, cultural differences affecting international business opportunities, etc. The course provides also the sticky situations and tips to help participants dealing with them.

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