This course provides foundational knowledge and practical techniques to help learners understand how groups function and how to become effective team members or leaders. You’ll explore the stages of group development, learn how to navigate group dynamics, and practice resolving disagreements and enhancing collaboration.

Teamwork is a core competency in nearly every modern workplace. Understanding how to work effectively in groups—through various stages such as formation, crisis, and development—can greatly impact project outcomes, workplace harmony, and leadership growth. These skills are especially vital for professionals who work in cross-functional or remote teams.

How will this course help you?

You will:

• Learn the types of groups and roles within them
• Understand how teams evolve through stages and how to manage each phase
• Develop conflict resolution and team decision-making skills
• Test and reflect on your own teamwork and leadership abilities

After learning this course, you will be able to:

• Identify different types and structures of workgroups
• Understand team development stages and adapt to each phase
• Collaborate effectively with others in a team setting
• Resolve group conflicts and promote group cohesion
• Assess and enhance your own team leadership abilities

Version available: Vietnamese