This course introduces learners to the 7Cs of Communication—a globally recognized framework for delivering clear, purposeful, and professional messages. Designed for new graduates, employees, and workers, it provides essential tools to enhance communication in both verbal and written forms across workplace settings.
Ineffective communication can lead to misunderstandings, project delays, and damaged relationships at work. The 7Cs—Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous—help ensure that your message is not only received, but understood and acted upon. Mastering these principles improves team dynamics, leadership influence, and professional credibility.
During this lesson, you will learn:
- Explore each of the 7Cs in detail with examples and workplace applications
- Learn how to analyze and revise communication to align with professional standards
- Practice applying the 7Cs to written emails, spoken presentations, and feedback sessions
- Gain confidence in communicating more precisely, respectfully, and effectively
After learning this course, you will be able to:
- Define and explain the 7Cs of effective communication
- Apply each C to create more impactful professional messages
- Identify communication gaps and correct them using the 7Cs checklist
- Improve your written, verbal, and interpersonal communication
- Enhance your influence and collaboration through professional messaging
Version available: Vietnamese
