This course equips learners with the core knowledge, mindset, and practical tools needed to approach problems systematically and creatively. Through 10 comprehensive lessons, learners will explore the entire problem-solving process—from identifying a problem to evaluating the results of implemented solutions. Interactive challenges and toolkits ensure learners gain both theory and hands-on application.
In any profession, problem-solving is a critical skill that sets apart proactive, solution-oriented individuals. Poor decision-making and unclear problem identification often lead to wasted resources and missed opportunities. By learning to define, analyze, and tackle problems effectively, learners improve their performance, reduce errors, and contribute meaningfully to their teams and organizations.
How will this course help you?
- Gain a deep understanding of the problem-solving cycle
- Learn methods for collecting and analyzing relevant information
- Explore tools like matrices, mind maps, and action plans
- Identify obstacles and improve your decision-making confidence
- Practice creating practical, results-focused solutions
After learning this course, you will be able to:
- Assess your current problem-solving strengths and weaknesses
- Identify, define, and analyze problems effectively
- Select and evaluate solutions using structured tools
- Create detailed action plans and follow-up strategies
- Apply reflection techniques to summarize outcomes and lessons learned
Version available: Vietnamese
