This course provides a clear, practical foundation in communication skills for new graduates, employees, and workers. It guides learners through key concepts of verbal and nonverbal communication, including how to deliver messages clearly, listen actively, and interpret body language in professional environments.
Effective communication is crucial for teamwork, leadership, client interaction, and everyday workplace success. Poor communication leads to misunderstandings, low performance, and missed opportunities. By mastering both verbal and nonverbal techniques, learners can increase their confidence, collaboration, and influence in any role.
Across 7 concise and interactive lessons, you will:
- Assess your current communication abilities through challenges and quizzes
- Understand the components and barriers of communication
- Improve your speech delivery using pitch, tone, and pacing
- Decode body language and apply nonverbal techniques to connect with others
- Learn how to apply communication strategies in real-world work settings
After learning this course, you will be able to:
- Define the communication process and identify its main components
- Recognize and address common communication barriers in yourself and others
- Use verbal techniques such as tone, pitch, and pace to improve clarity
- Accurately interpret body language and use it effectively in workplace conversations
- Apply nonverbal cues to influence, connect, and collaborate with others professionally
Version available: Vietnamese
