IT – Effective communication skills – Phiên bản tiếng Việt

IT – Effective communication skills – Phiên bản tiếng Việt

This course will help participants choose the best communications channel, the technical know-how to use the channel, the presentation of information to the target audience, and the skill to understand responses received from others. After learning this course, you will be able to Understand what is communication. Determine communication barriers. Know how to make a…

U3.05 – Problem solving skills – Phiên bản tiếng Việt

U3.05 – Problem solving skills – Phiên bản tiếng Việt

This course will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. It helps participants understand problems and the creative problem-solving process including identifying types of information to gather and key questions to ask in problem-solving; defining a problem correctly; writing concrete…